Terms of service

Terms of Service — DRAIND

Last updated: 30/11/25

Welcome to DRAIND. By accessing or using our website (the “Site”) and purchasing products from us (“Products”), you agree to the following Terms of Service (“Terms”). Please read them carefully.

1. Overview

This Site is operated by DRAIND (“we”, “us”, “our”).
By visiting our Site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

These Terms apply to all users of the Site, including browsers, customers, and content contributors.

2. Online Store Terms

You must not use our Products for any illegal or unauthorised purpose.
You must not transmit viruses, malware, or any destructive code through the Site.

A breach of these Terms may result in termination of your access to the Service.

3. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to a repair, replacement, or refund if goods are faulty, unsafe, or not as described.
Full details can be found in our Return & Refund Policy.

Nothing in these Terms excludes your rights under the ACL.

4. Accuracy of Information

We do our best to ensure all product information, pricing, sizing, and availability is accurate.
However, errors may occasionally occur.

We reserve the right to correct any errors and cancel orders affected by incorrect information.

5. Orders & Payments

We reserve the right to refuse or cancel any order for reasons including:

  • suspected fraud

  • incorrect pricing

  • shipping limitations

  • breach of these Terms

All payments must be completed using the methods provided at checkout.

6. Pricing & Changes to the Service

Prices for our Products are listed on the Site and may change without notice.
We reserve the right to modify or discontinue the Service or Products at any time.

7. Shipping

Shipping times are estimates only.
Once an item is shipped, delays caused by postal services or customs (if international) are outside our control.

Full details are available in our Shipping Policy.

8. Optional Tools

We may provide access to third-party tools (e.g., Instagram embeds, Shopify apps).
We are not responsible for the functionality or performance of these tools.

Use them at your own risk.

9. Third-Party Links

Our Site may include links to third-party websites.
We are not responsible for the content, services, or accuracy of any external site.

10. User Content

If you submit comments, reviews, photos, or other content to us:

  • You grant us permission to use, reproduce, edit, or share that content (e.g., on social media).

  • You confirm the content does not violate any laws or infringe on any rights.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

12. Prohibited Uses

You agree not to use the Site for:

  • unlawful purposes

  • harassment or abuse

  • uploading viruses or harmful code

  • collecting personal data without consent

  • spamming or phishing

  • interfering with security features

13. Disclaimer

We do not guarantee uninterrupted, secure, or error-free use of the Site.

Products are provided “as is” unless otherwise stated under Australian Consumer Law.

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any:

  • indirect or consequential loss

  • data loss

  • business interruption

  • misuse of the Product outside recommended use

This does not limit rights provided by the ACL.

15. Indemnification

You agree to indemnify and hold harmless DRAIND from any claims arising from your breach of these Terms or misuse of the Service.

16. Changes to Terms

We may update these Terms at any time.
The latest version will always be available on this page.

Continued use of the Site means you accept the updated Terms.

17. Contact

Questions about these Terms can be sent to:
📧 Draind.ltd@gmail.com